- Provide primary technical support to physicians and nurses during Electrophysiology procedures over the assigned territory - Support EP strategy and its execution, by supporting all activities related to the promotion of EP products, including internal and external educational programs, customer clinical training and other events - Identify additional opportunities with existing customers - Invest time and efforts in the Education, and grow from new hire to full Field Technical Engineer in the time requested - Respond to technical questions that might be raised by customer personnel - Maintain up to date technical knowledge of current and new products, therapies and technologies as well as a general understanding of the dynamics of the country healthcare market - Maintain up-to-date clinical knowledge, including clinical studies, to consistently support product advantages - Proactively communicate to the Sales and Marketing organization relevant information that can pertain to: the account, the physicians, product preferences, procedural preference, etc. - Produce concise market and competition reports for the Sales and Marketing team, providing the organization with competitive devices information - Network with technical engineering specialists within EMEA to ensure sharing of best practice and technical insights in a way that builds personal expertise, and adds scientific and viable value - Take responsibility to understand and comply with all clinical practices and standing orders required by the individual healthcare establishments when attending in support of any medical procedure - Support physicians in the enrolment and follow-up phase of clinical studies [#3389428#] |